Questions, answered.

Start by checking in and telling us what you booked, what pressure you prefer, and anything you want your therapist to know. The experience depends on the service: reflexology takes place in the lounge, while full-body massage and most specialty bodywork take place in private treatment rooms. Your therapist will confirm preferences before beginning.

You do not need a long spa check-in ritual. Arriving a few minutes before your appointment is usually enough to get settled and handle anything that needs attention before your session begins. If it is your first visit or you have questions about your treatment, give yourself a little extra time.

No. Some guests chat, some say almost nothing, and some fall asleep. The only conversation we actually need is enough to make sure pressure, temperature, positioning, and the treatment itself are comfortable for you.

That is completely normal. You do not need to stay awake to receive the treatment properly, and your therapist will continue the session unless they need to ask you something important about comfort or positioning.

Yes, and you should. Pressure is a preference, not a test. Tell your therapist if you want more, less, or a different approach in a particular area. A good session should adapt to your body rather than force you to adapt to the session.

A normal light meal is usually fine. Avoid arriving uncomfortably full, especially for treatments involving the abdomen, deeper bodywork, or extensive stretching. If you booked abdominal massage, follow any service-specific preparation guidance shown with that treatment.

Yes. If you already have a favorite therapist, choose them when booking if they are available. If you do not have a preference, we can match you based on the service, scheduling availability, and the type of treatment you want.

Yes. Therapist gender preferences can be selected when availability allows. If that preference matters to you, choose it during booking rather than waiting until arrival so the schedule can be matched correctly.

Not at Reflexology Plus. Our lounge reflexology sessions combine focused foot work with massage elsewhere on the body. You can choose Foot First for more time on the feet, Body First for more upper-body work, or Balance for a more even split.

Our reflexology sessions take place in the reflexology lounge, which is a shared treatment space rather than a private massage room. If you want a full-body massage in a private room, book a private-room massage service instead.

Yes. Reflexology is designed to be received while dressed. Wear comfortable clothing that allows access to your feet and lower legs and does not make it difficult to relax in the lounge chair.

Foot First puts roughly twice as much treatment time toward the feet compared with the body. It is the best fit when tired feet, arches, ankles, and lower legs are the main reason you booked.

Body First reverses the emphasis, giving more of the session to upper-body work while still including the reflexology and foot-care elements that define the lounge experience. It works well for guests who want more shoulders, back, arms, and general bodywork without moving into a private massage room.

Balance divides the session more evenly between the feet and the body. It is the straightforward choice when you want both and do not want either part of the treatment to dominate the session.

It should not be an endurance exercise. Some areas of the feet can feel more sensitive than others, but pressure can always be adjusted. Tell your therapist if a technique feels sharper or stronger than you want.

The treatment itself is professional and personal, but the room is shared. Our lounge contains multiple reflexology stations, so other guests may be receiving treatments in the same space. Choose a private-room massage if privacy is an important part of the experience you want.

Wear whatever is convenient to arrive in. For the massage itself, you undress only to your comfort level. Full-body massage at Reflexology Plus is clothing optional and professionally draped throughout the session.

Yes. Standard full-body massage sessions take place in private treatment rooms. Couples sessions use a room designed for two people when that setup is booked and available.

Swedish-style work generally uses smoother, more relaxing strokes and lighter to moderate pressure. Deep tissue work uses slower, more focused pressure where deeper layers of muscle and connective tissue need attention. Your session does not have to fit perfectly into one label. Pressure and technique can be adjusted as the therapist works.

Yes. Tell your therapist what matters most before the session starts. A full-body booking can still devote extra time to shoulders, back, legs, feet, or another area while reducing time elsewhere.

Professional boundaries apply throughout every session. Intimate areas are not part of the treatment. If there is any area you do not want touched, tell your therapist before or during the session and it will be avoided.

Often, yes. A session may use more than one approach when the therapist is trained in those techniques and the combination makes sense for what you want. For example, relaxing strokes can be combined with deeper focused work rather than treating Swedish and deep tissue as completely separate experiences.

Choose based on how much you want covered. Shorter sessions work well for a focused problem or quick reset. Sixty minutes can cover the full body at a practical pace. Seventy-five to ninety minutes gives the therapist more time to combine full-body work with specific problem areas. Two hours is for guests who want an unhurried, highly detailed session.

A four-hands massage uses two therapists working on you at the same time. The experience can feel more immersive because multiple areas are being worked simultaneously, and it can be especially effective when the therapists coordinate their rhythm rather than treating it like two unrelated massages happening on one table.

Ashiatsu is a massage technique in which a trained therapist uses their feet to deliver broad, controlled pressure while using overhead support for balance. The larger contact surface can create deep pressure that feels smoother and less pointed than an elbow or thumb.

Our Japanese Head Spa combines scalp assessment, cleansing, warm rinses, massage, conditioning, steam, and hair treatment in a spa setting. The treatment focus and products are selected around what your scalp and hair appear to need rather than giving every guest the same routine.

Your therapist starts by looking at your scalp and hair, then moves through cleansing, rinsing, scalp care, massage, conditioning, steam, and the treatment selected for your hair type or concern. Head, scalp, neck, and shoulder massage are incorporated so the service feels like a spa treatment rather than a salon shampoo.

Your hair is thoroughly washed and treated during the service, so yes, it will be wet during the session. We include a light hair finish rather than a full salon blowout. Plan accordingly if you have somewhere immediately afterward that requires finished styling.

We provide a light hair finish to help you leave comfortably, but Japanese Head Spa is not a salon blowout service. If you need polished styling for an event, plan for your normal styling afterward.

Choose based on your hair and scalp rather than the treatment name. We currently match guests to options for balanced hair, buildup or oiliness, dryness, sensitivity, volume, and repair or smoothing. If you are not sure, use the Head Spa quiz or let your therapist help confirm the best match when you arrive.

Usually, but tell us about recent color or chemical processing so the treatment choice can take that into account. Our Repair + Smooth path is designed for hair that needs more conditioning and damage-conscious care. If your colorist gave you a waiting period or product restriction, follow that guidance first.

Yes. Curly and coily hair can benefit from the Head Spa experience, but product choice and handling matter. Tell us about your texture and normal routine so the therapist can favor the treatment path that prioritizes conditioning, manageability, and minimal disruption to the hair.

Extensions require more caution because attachment methods vary and some should not be exposed to the same washing, manipulation, steam, or products as natural hair. Contact us before booking and tell us what type of extensions you have so we can determine whether the service can be adapted appropriately.

No. Hair and scalp care are central to the treatment, but the service is designed as a spa experience. We cleanse, condition, steam, treat, and lightly finish the hair, but we are not replacing a haircut, color appointment, or professional blowout.

Lomi Lomi uses longer, broader movements with extensive hand and forearm work, generous oil, and fewer interruptions between body areas. Instead of feeling like your back, legs, and shoulders are being treated as separate sections, the session is designed to feel like one continuous flow.

Yes. More oil is used than in a typical Swedish or deep tissue massage because the long, uninterrupted movements need significant glide. If you dislike oil-rich massage, Lomi Lomi is probably not the best match.

Lomi Lomi requires more access to larger areas of the body than a conventional massage because the therapist uses long strokes across multiple regions. Draping is adapted to allow those movements while maintaining professional coverage and boundaries. Your comfort level still controls the session.

It can be, but our Thai Massage is not limited to the fully clothed floor-mat version many people picture. At Reflexology Plus it is performed on a massage table and can be done clothed or unclothed with professional draping, with or without oil, depending on the treatment plan and your comfort.

Our Thai Massage is performed on a massage table. That lets the therapist combine assisted stretching, compression, pressure work, and other massage techniques in the same treatment environment used for our private-room bodywork.

The stretches should be challenging only to the degree that works for your mobility and comfort. Your therapist controls the range gradually, and you should speak up immediately if a position feels too strong, unstable, or painful. Bigger is not automatically better.

Lymphatic massage is much lighter and slower than deep tissue massage. The therapist uses gentle, repetitive movements rather than digging into muscle. If you are expecting strong pressure, this treatment will feel very different by design.

Lymphatic massage uses very light, rhythmic movements intended to encourage normal lymph movement and reduce the heavy or puffy feeling some people associate with fluid retention. It is not deep tissue massage, and it should not be treated as a cure or substitute for medical care when swelling has an unexplained or medical cause.

Only when your surgeon or treating clinician has cleared massage and any post-operative instructions are compatible with the treatment. Post-surgical needs vary significantly by procedure and stage of healing, so bring the guidance you were given and tell us what surgery you had and when.

Both create suction against the skin, but they create it differently. Air cupping uses a pump or suction device that lets the therapist control the vacuum mechanically. Fire cupping briefly uses heat inside a glass cup to create the vacuum before the cup is placed on the skin. The flame never touches you.

It can. Circular discoloration is common after stronger or longer stationary cupping and can last for several days. The color and duration vary by person, suction level, placement, and technique. If visible marks would be a problem for an event or clothing choice, tell your therapist before treatment.

You should feel suction and pulling, but it should remain tolerable. The intensity can be adjusted by changing the cup placement, suction, or time. Tell your therapist immediately if the sensation becomes painful, sharp, or too strong.

Body Gua Sha uses a smooth-edged tool with oil to apply repeated strokes across selected areas of the body. At Reflexology Plus it is used as focused bodywork for guests who enjoy the distinctive pressure and scraping technique, often alongside massage.

Yes. Depending on pressure, technique, and your skin, Gua Sha can produce temporary redness or darker marks. If you need the treated area to be visually clear for an event, photographs, or clothing, mention that before the treatment so intensity can be discussed.

Abdominal massage is focused bodywork performed over the abdomen using controlled, generally slower movements rather than a standard full-body massage sequence. Reflexology Plus offers abdominal-focused treatments for guests specifically seeking work in this area, and the therapist adjusts pressure to comfort.

Do not book abdominal work immediately after eating, during pregnancy, or while recovering from recent abdominal surgery unless an appropriate clinician has specifically cleared it. If you have unexplained abdominal pain, an acute condition, or another medical concern involving the area, medical evaluation should come before massage.

Yes. A couples massage is performed with two guests and two therapists in the same couples room, side by side. You can come with a spouse, partner, friend, or family member. The word couples describes the room setup, not the relationship.

No. Each guest can have their own pressure preference and communicate separately with their therapist. Sharing the room does not mean receiving an identical massage.

Yes. Friends can book a couples room when they want private-room massage together, or book reflexology at the same time in the lounge. For larger groups or mixed treatments, our Private Parties options are designed around keeping the group together while treatments happen.

Yes. The Lounge Takeover is built specifically for this. Your group reserves the reflexology lounge, can eat, drink, and spend time together, then receives bodywork together rather than being scattered throughout the spa.

Yes. A Full Spa Takeover closes the spa to regular appointments so your group can use the lounge, treatment rooms, and available treatment resources as a private event. These events are designed as longer experiences rather than a normal appointment block.

It depends on the event format. Lounge Takeovers are intentionally more uniform so the group stays together. Spa Socials and Full Spa Takeovers can mix treatments when the rooms, equipment, therapists, and timing support the combination.

Yes. Food, drinks, conversation, and social time are part of the event design. For catered food, we plan the timing so it can arrive and be set before guests rather than making the party depend on a delivery appearing at exactly the right moment.

The fastest method is online booking, where you can choose the service, duration, date, time, and available therapist preferences. If the booking is unusual, involves a group, or you need help choosing a service, contact the spa directly.

Yes, when the booking system shows an available time that works for the service you want. Same-day availability changes quickly, especially for couples, four-hands, Head Spa, and other treatments that require specific rooms, equipment, or multiple therapists.

Appointments canceled or rescheduled with at least 24 hours notice do not incur a cancellation fee. Changes made without 24 hours notice are charged 50% of the service price. Missed appointments are charged 100% of the service price. Some specially reserved or time-intensive services may require a non-refundable deposit or payment when booked.

If the appointment itself was booked within 24 hours of the start time, it may be canceled or rescheduled up to four hours before the appointment without the standard late-cancellation fee. After that point, the cancellation terms shown in the full policy apply.

Arriving late can shorten your treatment because the next appointment still has its reserved start time. Under the current policy, arriving 15 minutes after the scheduled start may cause the appointment to be treated as a no-show. Contact the spa as soon as you know you are running late.

We can sometimes accommodate a walk-in when a therapist, room, and appropriate service slot happen to be open, but booking ahead is the reliable way to get the treatment and timing you want.

Sometimes. An extension is possible only when your therapist, room, and the schedule after your appointment remain available. Ask early in the session so the front desk has the best chance of checking the schedule.

The Preferred Rate is a lower price available when your visit is settled with direct payment at checkout. Your booking still requires a card on file, but no code or enrollment is needed. If a service was prepaid by card, ask the front desk about settling the visit at the Preferred Rate after the service and refunding the original card payment when applicable.

The Preferred Rate is a payment-based price available at checkout. Membership is an ongoing monthly program that includes a Spa Credit, 10% off services, monthly rollover of unused credits, and a complimentary add-on based on the membership level. They solve different problems: Preferred Rate lowers the price of an individual visit, while membership is designed for regular spa use.

Members receive a monthly Spa Credit that can be used toward services, 10% off all services, automatic rollover of unused Spa Credits, and one complimentary add-on each month. The available complimentary add-on depends on the membership level.

Yes. Unused Spa Credits roll over rather than disappearing at the end of the month. You can bank them and later use the accumulated value toward a service that costs more than a single month's credit.

Yes. Under the current membership terms, you can cancel without penalty after the third monthly payment. Cancellation before the third monthly payment has a $50 processing fee.

Yes. Reflexology Plus gift cards are available for spa visits and make a practical choice when you want the recipient to choose their own treatment and timing.

Yes. Packages are available for guests who want to purchase multiple visits rather than paying for each appointment separately. Current package choices and pricing are listed on the Packages page because the available combinations can change.

Reflexology Plus is at 11958 Shawnee Mission Parkway in Shawnee, Kansas 66216. If you need help finding us before an appointment, call 913-912-9221.

Usually, nothing special. Bring any information your therapist needs to know about injuries, recent procedures, sensitivities, or treatment restrictions. For Head Spa, consider what you will want to do with your hair afterward. For reflexology, comfortable clothing is helpful.

Pregnancy changes which positions, pressure levels, and techniques are appropriate. Tell us that you are pregnant when booking so we can determine whether the service and available therapist are suitable. If your pregnancy is high-risk, you have complications, or your clinician has restricted massage, obtain medical guidance before booking. If you are more than 13 weeks, please secure a note from your primary care physician or OBGYN stating that you are cleared for massage!

Tell us before treatment, especially if the condition affects positioning, circulation, sensation, recent surgery, medications, or the area being worked. Massage is not a substitute for diagnosing an unexplained symptom or acute injury. When a condition makes massage safety uncertain, get guidance from the clinician treating you first.

Call 913-912-9221 or email requests@reflexologyplus.co. For a straightforward appointment, online booking is usually fastest. Contact us directly for groups, unusual scheduling needs, or questions that are not answered here.